FAQ
Frequently Asked Questions About EaseCert's GPSR Compliance Services
1. Understanding GPSR Compliance
What is GPSR, and who does it apply to?
The General Product Safety Regulation (GPSR) applies to all consumer products sold in the EU. It ensures products meet safety standards, requiring businesses to assess risks, maintain technical documentation, and designate an Authorised Representative for non-EU companies.
What are the consequences of non-compliance with GPSR?
Failure to comply can lead to product bans, recalls, marketplace restrictions, fines, and legal actions. Authorities may request documentation at any time, and failure to provide it can result in penalties.
Does GPSR apply to all product categories?
GPSR covers all consumer products unless specific sectoral regulations (e.g., medical devices) apply. If a product falls under multiple regulations, compliance with all relevant laws is required.
2. EaseCert’s GPSR Compliance Services
How can EaseCert help with GPSR compliance?
EaseCert provides:
-
Risk Assessment - We conduct a thorough risk analysis to identify potential safety hazards associated with your product. Our experts provide detailed mitigation strategies to ensure compliance with the General Product Safety Regulation.
-
Product Certification - We guide you through the GPSR certification process, ensuring your product meets all EU safety and compliance requirements. This includes conformity assessments, necessary documentation, and expert guidance on regulatory obligations.
-
Labelling Requirements - We verify that your product labeling aligns with EU requirements, including proper safety warnings, usage instructions, and compliance markings. This ensures clarity for consumers and adherence to regulatory standards.
-
Traceability and Documentation - We create, review, and store the required compliance documentation for market surveillance. This includes technical files, declarations of conformity, and record-keeping to demonstrate product safety over time.
-
EU Authorised Representative - For businesses outside the EU, we act as your legally required authorised representative. This ensures compliance with GPSR regulations and provides a point of contact for EU authorities regarding product safety.
-
Online Marketplace Registration - If you operate an online marketplace (for example a Shopify store) and sell to the EU, you are legally required to register with the Safety Gate - Online Marketplace Registration Module. We can assist in registering your business with the EU Safety Gate Portal and ensure compliance with online marketplace regulations.
Why do I need an EU Authorised Representative?
Non-EU manufacturers must appoint an Authorised Representative to handle compliance, maintain safety documentation, and communicate with EU authorities. This is mandatory for all product categories.
Can EaseCert act as my EU Authorised Representative?
Yes, EaseCert serves as your designated EU Authorised Representative. While headquartered in New York City, our EU services operate from Germany to ensure full compliance with GPSR regulations.
What if I decide to change to another Authorised Representative in the future?
You can transition to another EU Authorised Representative at any time. The process involves updating your product labels and documentation to reflect the new Authorised Representative's details and notifying relevant authorities (the online marketplace registration might have to be re-done). We do not impose any penalties or restrictions for making this change.
3. Technical Documentation & Risk Assessment
Do I need a risk assessment for every product?
Yes, GPSR requires a documented risk assessment for each product to identify potential hazards and ensure consumer safety. Download our GPSR Risk Analysis Template for a structured approach to evaluating product safety risks.
What does a risk assessment include?
A GPSR-compliant risk assessment evaluates potential hazards related to:
- Economic Operator Info – Identify all involved parties (manufacturer, importer, authorised rep).
- Product Description – Outline product name, function, materials, safety features, and age grading.
- Legal Requirements – Ensure compliance with GPSR, REACH, POP, EMC, and harmonized standards (e.g., EN71).
- Design Evaluation – Assess hazards (mechanical, flammability, chemical, electrical, hygiene, radiation) and mitigation steps.
- Risk Findings – Categorize hazards into critical, major, and minor risks; address manufacturing concerns.
- Labelling – Include age warnings, safety instructions, CE marking, and disposal info.
What is technical documentation, and why is it needed?
Technical documentation includes:
- Safety reports and test results
- Risk assessments
- Compliance certificates
- Traceability and manufacturer details
- Labelling and other compliance documentation
Authorities may request this documentation at any time to verify compliance.
4. GPSR & Online Marketplaces
How does GPSR affect sellers on marketplaces such as Amazon, Temu, or Shein?
Online marketplaces require sellers to comply with GPSR by providing:
- Authorised Representative details
- Proper labeling
- Safety documentation
Non-compliance can result in product removal, account suspension, or legal actions.
Can EaseCert help me meet Amazon’s GPSR requirements?
Yes, we assist with Amazon’s compliance requirements, including documentation, labeling, and Authorised Representative services.
5. Certification & Pricing
Are your services subscriptions or one-time charges?
All of our services, the Authorised Representative service as well as the GPSR certification services, are one-time charges. Unlike some other service providers that require annual renewals or subscriptions, our services do not have recurring fees. You pay only once, and we will stay your Authorised Representative as long as the product is on the EU market. The Online Marketplace Registration Service is also a one-time setup charge, not a subscription.
How long does it take to receive certification?
Standard certifications (e.g., GPSR certification, risk assessment, compliance documentation) are typically provided within 3 to 5 business days after receiving all necessary product details.
What documents do I need to submit for compliance evaluation?
Required documents include:
- Product specifications
- Existing test reports (if available)
- User manuals and labeling details
- Supplier/manufacturer details
How much does EaseCert’s compliance service cost?
The cost of EaseCert’s compliance services varies based on several factors, including:
- Product Type: Different products have unique compliance requirements, which can affect pricing.
- Compliance Complexity: The level of testing, documentation, and risk assessment needed influences the cost.
- Services Required: Whether you need a full GPSR certification package, risk assessment, safety compliance evaluation, or traceability documentation will impact pricing.
For an accurate quote tailored to your specific product and compliance needs, contact us at info@easecert.com or book a free consulting call. During the call, our experts will assess your product and provide a detailed roadmap for certification.
Is there a discount for multiple products?
Yes, EaseCert offers bulk pricing for businesses certifying multiple products. Discounts depend on several factors, including:
- Number of Products: Larger batches may qualify for greater savings.
- Shared Components & Materials: If products share the same raw materials, design elements, or safety characteristics, we can streamline testing and documentation, reducing costs.
- Service Scope: Similar compliance requirements across multiple products allow for process optimization.
Are there additional fees for responding to EU authorities?
If we receive an inquiry from EU authorities regarding your product, we will handle the responses for free as part of our service. However, if the request involves extensive technical reviews, additional testing, or legal consultation, there may be extra fees involved that you would have to pay for. We will always inform you in advance before proceeding with any chargeable actions.
6. Additional Compliance Services
Can EaseCert assist with CE marking and other certifications?
Yes, in addition to GPSR compliance, we guide clients through CE marking and other product safety certifications required for EU market access.
Does EaseCert offer testing services?
We collaborate with accredited laboratories to provide necessary testing services in case your product requires additional safety testing.
Latest GPSR Updates from the European Commission
Key Points from the GPSR Q&A Document:
- Scope: Applies to products (physical & digital) not covered by specific EU safety regulations. Some provisions apply to all products.
- Second-Hand Products: Used or repaired products must comply unless clearly marked for repair or as antiques.
- Free Items: Free products still fall under GPSR regulations if intended for consumer use.
- Business Size: GPSR obligations apply to businesses of all sizes. Some micro & small platforms have exemptions.
- Risk Assessment: Manufacturers and importers must conduct a risk analysis before entering the EU market.
- Technical Documentation: All products require safety documentation, with specifics determined case by case.
- Authorised Representative: Must ensure compliance with technical documentation and labeling requirements.
- Electronic Address: Must provide a direct communication method (email or contact form).
- Digital Labeling: QR codes alone do not fulfill GPSR labeling obligations.
For the full Q&A document, visit the European Commission’s website.
Learn More About GPSR: