Security & Data Protection

Last updated: September 2026

EaseCert GmbH takes the security and confidentiality of personal and business information seriously. We use appropriate technical and organisational measures designed to protect personal data against accidental or unlawful destruction, loss, alteration, unauthorised disclosure, or unauthorised access.

Secure Website and Data Transmission

Our website uses HTTPS/TLS encryption to protect information transmitted between your browser and our website.

The EaseCert website and online store are operated using Shopify. Shopify and other service providers may process personal data where this is necessary to operate our website, provide our services, process transactions, maintain security, or support related business functions.

Access and Confidentiality

Access to personal data is limited to authorised persons and service providers who require access for legitimate business purposes.

We aim to ensure that personal information is handled confidentially and that access is restricted according to the relevant role and purpose.

Security Measures

Depending on the nature of the processing and the associated risks, our security measures may include:

  • encrypted transmission of data;
  • access controls and authentication measures;
  • restriction of access to personal information;
  • secure account and password management;
  • security and fraud-prevention measures;
  • appropriate use of service providers and technical platforms; and
  • measures intended to prevent unauthorised access, disclosure, alteration, loss, or misuse of personal data.

No method of electronic transmission, processing, or storage can guarantee absolute security. We therefore apply safeguards appropriate to the nature and risk of the processing.

Data Minimisation and Retention

Data Minimisation

We aim to collect and process only the personal data reasonably necessary for the relevant purpose.

Data Retention

Personal data is retained only for as long as necessary to provide our services, maintain business records, comply with legal obligations, resolve disputes, enforce agreements, or fulfil other legitimate and lawful purposes.

More detailed information about the personal data we collect, the purposes of processing, and retention considerations is provided in our Privacy Policy.

International Data Processing and Transfers

EaseCert uses service providers and technology platforms that may process personal data internationally. Personal data may therefore be transferred, stored, or processed outside the country in which the individual is located, including outside the European Economic Area (EEA).

Where required by applicable data protection law, international transfers are based on recognised legal transfer mechanisms, such as an adequacy decision by the European Commission or the European Commission's Standard Contractual Clauses.

Further information about international data transfers is provided in our Privacy Policy.

Security and Fraud Prevention

We may process personal information where necessary to detect, investigate, prevent, or respond to fraudulent, unlawful, malicious, or unauthorised activity affecting our website, services, customers, or business.

Account Security

Customers are responsible for maintaining the confidentiality of their account credentials and should not disclose passwords or other access information to unauthorised persons.

If you believe that your EaseCert account or personal information may have been compromised, please contact us promptly.

Data Protection Rights

Depending on your location and the applicable law, you may have rights concerning your personal data, including rights of access, correction, deletion, restriction, portability, objection, or withdrawal of consent. These rights may be subject to legal conditions and exceptions.

For detailed information about how EaseCert processes personal information and how to exercise your rights, please refer to our Privacy Policy.

Reporting a Security Concern

If you believe that personal information processed by EaseCert has been accessed, disclosed, altered, lost, or otherwise compromised without authorisation, please contact us as soon as possible.

We will assess reported concerns and take appropriate action in accordance with applicable legal and regulatory requirements.

Contact

EaseCert GmbH
Klaus-Kordel-Straße 4
54296 Trier
Germany

Telephone: +49 170 5738 555
Email: info@easecert.com
Website: www.easecert.com

Data Controller

EaseCert GmbH is the data controller for personal information processed in connection with the EaseCert website and services, unless explicitly stated otherwise.

For complete information about our data-processing practices, including categories of personal information, purposes of processing, cookies, third parties, international transfers, data retention, and your rights, please refer to our Privacy Policy.