EU Safety Gate Registration Service

If you operate an online marketplace selling direct-to-consumer to the EU, you are legally required to register with the Safety Gate - Online Marketplace Registration Module under Article 22(1) of Regulation (EU) 2023/988 (GPSR). This registration ensures compliance with EU product safety laws and establishes direct communication with national market surveillance authorities. Registration is mandatory for businesses that sell products via their own online store and recommended for online sellers in general to ensure GPSR compliance.

What is the Safety Gate - Online Marketplace Registration Module?

The Safety Gate Registration Module is a regulatory system for providers of online marketplaces in the EU Single Market. It enables the mandatory registration of businesses to enhance safety oversight, ensuring that marketplaces meet product compliance requirements and cooperate with enforcement authorities. See the legal text on EUR‑Lex.

Why Register?

Per EU law, selling products through a direct-to-consumer online store is considered operating an online marketplace. Registration with the Safety Gate Online Marketplace Registration Module is a legal obligation for marketplace operators under Article 22(1) of Regulation (EU) 2023/988. It is also recommended for all online sellers because it creates a verified, direct line to EU market surveillance authorities, improving coordination and response times.

• Compliance with the EU General Product Safety Regulation (GPSR)
• Verified contact point with national authorities for product safety matters, reducing missed notices and speeding up clarifications
• Faster response to Safety Gate alerts, corrective actions, and potential takedown requests via the Safety Gate Portal
• Improved audit readiness and traceability by centralizing records of communications and actions taken
• Lower enforcement risk at customs and during marketplace compliance checks
• Enhanced credibility through demonstrable proactive compliance
  
• Streamlined internal workflows using templates and checklists from EaseCert’s registration guide
  
  

Required Information for Registration

To complete the registration process, businesses must provide:

• Business name
• Email address
• Phone number
• Business logo
• Website URL
  
  

How EaseCert Simplifies Your Registration

At EaseCert, we manage the entire process end-to-end so you can focus on growth. Our EU Safety Gate Registration Service includes:

• EU Login Account: We have an EU Login account and register your business on your behalf. The advantage: you are automatically listed with EaseCert as the main contact for market authorities.
• Full Business Registration: We register your online marketplace in the Safety Gate Portal, ensuring all required details are accurately submitted.
• Regulatory Contact Point Management: EaseCert serves as your main contact for regulatory communication with EU market surveillance authorities with our EU Authorised Representative service based in Germany to support full GPSR compliance.
• Fast, one-time setup: Typical turnaround is 3–5 business days after we receive the required information. Pricing is a one-time fixed fee applicable once per business entity, with no subscription.
  
  

What happens if I don’t comply?

Customs may block shipments, and authorities can require corrective actions or product recalls. There is increased exposure under the EU Product Liability Directive and potential penalties. Our process prepares us to respond quickly to market surveillance inquiries so your online store stays audit-ready at all times.

How It Works

1. Share your store details – Send store URL, logo, legal entity information, and contact details.

2. We complete registration – We submit your details in the Safety Gate module and confirm your store’s registration.

3. Stay compliant – We provide best-practice guidance for handling alerts and coordinate with authorities as needed.