Amazon Responsible Person Service
Amazon sellers targeting EU marketplaces now must appoint an EU-based Responsible Person (RP) for most products under the Market Surveillance Regulation (EU) 2019/1020 and the expanded General Product Safety Regulation (GPSR). Without one, listings may be suspended, rejected, or delisted entirely.
Why You Need This Service
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Mandatory Legal Compliance: Non-EU sellers must designate an EU RP to lawfully place CE-marked and other GPSR-covered products in the EU market.
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Enhanced Market Safety: RP ensures that documentation (Declaration of Conformity, technical files, etc.) is available for market surveillance authorities.
- Smooth Amazon Integration: Amazon discontinued its own ARP service on 31 March 2024, requiring third-party EU responsible representation.
What Our Service Includes
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Official EU Representation
We act as your authorised EU Representative, serving as the formal point of contact with EU regulatory bodies and Amazon compliance systems. Learn more about appointing an EU Responsible Person.
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Document Readiness & Maintenance
We manage and store your essential compliance documentation — including Declarations of Conformity and technical files — to ensure swift responses to audits or inquiries. See our technical file guide.
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Labeling Compliance
We provide the required RP contact information formatted correctly for Amazon and EU regulatory labeling standards. Review our labelling requirements.
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Ongoing Monitoring & Support
Updates to regulations like GPSR (effective December 2024) are closely tracked, ensuring your compliance remains current.
Benefits for Amazon Sellers
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Ensure Continuity of Sales: Avoid disruptions such as listing suspensions, customs holds, or marketplace delistings.
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Regulatory Confidence: Rest easy knowing compliance is handled by experts familiar with EU and Amazon-specific requirements.
- Protect Your Brand Reputation: Minimize risks of recalls or penalties due to incomplete or outdated documentation.
How EaseCert Helps
EaseCert offers one-time GPSR compliance services with no subscriptions. We can act as your EU Responsible Person, handling:
- Technical file creation and documentation management
- Labelling review and correction
- EU Safety Gate registration and incident handling
- Ongoing liaison with EU market surveillance authorities
We typically complete GPSR certification within 3–5 business days after receiving all required documentation. Book a free consultation or contact our team to get started.
Frequently Asked Questions
Does Amazon require an EU Responsible Person?
Yes. Since March 31, 2024, Amazon requires that certain products sold in EU marketplaces list an EU-based Responsible Person (RP) in compliance with the Market Surveillance Regulation (EU) 2019/1020 and the General Product Safety Regulation (GPSR).
What does the EU Responsible Person do for Amazon sellers?
The RP holds and maintains technical documentation, ensures correct labelling, acts as the official contact for EU authorities, and manages incident reports or recalls if necessary. See our EU Responsible Person service page for full details.
Is an EU Responsible Person the same as an authorised representative?
No. An authorised representative is appointed to perform specific legal tasks for a non-EU manufacturer, while the RP under the GPSR is the designated EU contact for compliance and safety. One entity can act as both if appointed accordingly.
What happens if I don’t have one?
Without an EU Responsible Person, your products risk being blocked from sale on Amazon, removed from EU marketplaces, seized at customs, or appearing in Safety Gate alerts. You could also face fines from market surveillance authorities.
How quickly can EaseCert set up my EU Responsible Person?
We typically complete the Responsible Person appointment and related GPSR compliance steps within 3–5 business days once we receive your documentation. Book your free consultation to get started.